How Can We Help?
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Approval Process
- Does Zatista curate it's marketplace?
- How do artists get accepted to Zatista?
- How long does it take to be reviewed?
- If I am not approved what happens to my account?
- Is there a cost to submit work for review?
- Once I am approved, what else do I need to do?
- What criteria does Zatista use to review artists?
- What do I need to do to submit myself for review?
- What if I submit less than three works for review in my submission?
- Why can't I see my store or my images when I search on Zatista?
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General Selling
- How do I become a seller on Zatista?
- I am a photographer. May I sell more than one print of a single item?
- I am an international artist. May I list on Zatista?
- If I list on Zatista, am I allowed to sell my art on my own web site or by other means?
- May I sell Giclées?
- May I sell prints of original art?
- What does it cost to sell my art on Zatista?
- What is a Giclée?
- What type of artwork may not be listed on Zatista?
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Inventory & Sales
- Can buyers contact me with questions about an item?
- Do I need to insure my artwork for shipment?
- How do I edit an item?
- How do I know what to charge for shipping?
- How does Zatista know when my artwork has been delivered?
- What happens when I sell an item on Zatista?
- What if I go on vacation?
- What if I sell an item I have listed outside of Zatista?
- What if the buyer chooses to return the item?
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Listing Items
- Are my images protected?
- How do I add my images?
- How should I price my items?
- I am new to photographing my work for sale on a web site. Do you have any suggestions on how to take quality images of my work?
- Is my contact information made public on the Zatista site, or my Zatista Artist Profile?
- Much of my work is untitled, it is OK to list items as untitled?
- What are tags?
- What if I my artwork cannot be categorized with the choices on Zatista?
- What is the color picker?
- What size and format of images should I upload?
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Payments & Profiles
Can buyers contact me with questions about an item?
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Last Updated On
ByAbby
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Yes, buyers will be able to send you a message at any time through the Zatista system. You will receive an email notification with the message and it will appear in your message center as well. You are then free to log in and reply to the message.
In order to protect the privacy of our users, we do not provide email addresses of members who have asked questions. As a result, all messages must be answered on the Zatista site through our messaging system.
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