What if the buyer chooses to return the item?

All purchases on Zatista are 100% guaranteed which means that if a buyer is unhappy with an item for any reason, they have the right to return that item within 10 days of receiving it. Because of this, we encourage you to make sure you accurately describe the item and provide good quality photographs with all your listings. Zatista actively supports our buyers and may offer additional information or photographs of a piece they are considering before purchasing it to ensure they know exactly what they are ordering.

Should a buyer decide to return an item they purchase from you, Zatista will contact you regarding this return. The buyer will be responsible for shipping the item back to you (trackable and insured).